Refund policy

Returns Policy

Last updated: March 2026

Incorrect Orders

Servercab is unable to accept returns where an item has been purchased in error — for example, if you selected the wrong model or specification. We strongly advise you to double-check your order before completing your purchase. All sales made under these circumstances are final.

Damaged or Faulty Items

We take quality and care in transit seriously. If your item arrives damaged or develops a fault, please contact us immediately with full details of the issue. Each case will be assessed individually, and we will work with you to reach a fair resolution.

Important: Any damage or fault must be reported within 48 hours of receiving your order. Reports made outside of this window will not be eligible for a return or refund, so please inspect your item thoroughly upon arrival.

How to Get in Touch

To raise a return or refund query, contact us as soon as possible with:

  • Your order number
  • A description of the issue
  • Supporting photos where applicable

We aim to respond to all queries promptly.

Your Statutory Rights

Nothing in this policy affects your rights under UK consumer law.